Solar Panels, Inverters and Lithium Batteries in Heidelberg

We’ll get in touch within one business day after your inquiry. Once we have your site details and energy goals, our team will prepare a customised estimate—with system specs and pricing—within three working days.

Absolutely. If a detailed look at your energy use is needed, we’ll install a temporary data logger to track your electricity patterns over about a week. This helps us design the right-sized solar system for your needs. If you go ahead with the installation, the analysis is free—our way of making sure your Heidelberg project is spot-on from the start.

We just need four things:

1. Your recent electricity bills or average monthly usage,

2. The street address of the Heidelberg property so we can check roof size and orientation using Google Maps,

3. A clear photo of the distribution board to confirm there’s space for extra switchgear, and

4. A quick photo of the utility meter to verify solar-system compatibility.

With these details, we can put together a precise, tailored proposal for you.

We work with a trusted lineup—Deye and SunSynk inverters and batteries, along with JinKo, JA Solar, and Canadian Solar panels. By focusing on these reliable, high-performing brands, our Heidelberg team can fine-tune your system design, offer dependable remote monitoring, and provide quick after-sales support whenever you need it.

Yes. We start with a remote design using your energy data, Google Maps, and solar-modelling software to create a preliminary estimate. If the estimate fits your budget and goals, we then arrange an on-site visit in Heidelberg to check the roof structure, DB board layout, and meter setup. After that, we fine-tune the system specs. Your quote stays free and no-obligation, so you can move forward with confidence.

We usually book installations about three weeks in advance. Once you approve the quote, we’ll lock in the next available slot that suits your schedule. After the on-site check, a deposit secures your date and allows us to order the hardware—keeping your Heidelberg installation on track from the start.

After the site visit, we ask for an 80% upfront payment to cover the main equipment costs. The remaining 20% is due one week after your system is installed, tested, and handed over.

With over 100 five-star Google reviews, we have a strong track record of delivering on our promises. For every Heidelberg project, we send you an official bank-account confirmation letter and encourage you to verify the details by phone. You can even make a small test payment first; once that clears, you can pay the rest of the 80% deposit. As soon as your funds clear, we order your equipment, tag it to your project, and share time-stamped photos of each item as it arrives—so you can follow every rand from payment to installation.

Our quotes are fixed for seven days. If you accept after that, we’ll check stock and importer prices again, since these can change—especially during heavy load-shedding periods. Once your deposit is paid, the agreed price is locked in. The only way the total might change is if you approve any scope changes during installation.

Your project coordinator will keep you updated regularly—often with time-stamped photos—at every key stage: deposit received, equipment dispatched, gear arrived on site, and installation in progress. You’re welcome to call or WhatsApp us anytime, and our job-tracking log lets you view the live schedule, so you always know how things are moving along.

Almost all residential and backup systems are completed in a single day, weather permitting. Our Heidelberg team arrives with pre-configured equipment and a clear plan, so the switch-over is quick, neat, and keeps your daily routine running smoothly.

The same design engineer who planned your system leads the crew, working alongside a licensed electrician and four experienced installers for full solar projects (or a smaller three-person team for backup-only installs). A technical support specialist might also visit to check monitoring and firmware. In short, a skilled and well-coordinated Heidelberg team manages everything from start to finish.

About a week after commissioning, your design engineer will return for a formal hand-over. You’ll receive a complete Handover File—both printed and emailed as a PDF once the balance is paid—including the tax invoice, signed completion form, installation photos, technical design specs, component datasheets, warranty contacts, and an Electrical Certificate of Compliance (CoC).

On installation day, we’ll guide you through the inverter settings and help set up your account on the monitoring app, explaining what each dashboard metric means. About a week later, our design engineer returns for the hand-over visit, answers any questions you have, and fine-tunes the settings if needed. From then on, we monitor your system remotely for any unusual readings and alert you right away. Plus, our technical team is always on call for any day-to-day questions.

CCSO Solar keeps downtime as short as possible by providing a loan inverter while repairs are in progress. Repairs can take up to 8 weeks. We handle everything—removing the faulty unit, managing transport, and reinstalling the repaired inverter. During the first year, this service is free unless the damage was caused by negligence.

Generally, yes. Most South African insurers treat rooftop solar like part of your home’s fixed structure—similar to a geyser—provided a PV GreenCard-accredited installer (like CCSO Solar) did the work. Just give your broker the replacement value so your panels, inverter, and batteries are included on your building policy. That way, you’re covered against storm, fire, or theft damage.