Solar Panels, Inverters and Lithium Batteries in Die Wilgers

We respond within one business day of your inquiry. After receiving your site details and energy goals, our team delivers a complete, tailored estimate—including system specifications and pricing—within three working days.

Yes. When detailed consumption data is necessary, we install a temporary data logger that records your electricity usage for approximately one week. This ensures your solar system is correctly sized. Should you proceed with installation, the analysis is free, ensuring your system fits perfectly from the start.

Please provide the following:

1. Your recent electricity bills or average monthly usage

2. The street address of your Die Wilgers property (to check roof size and orientation via Google Maps)

3. A clear photo of your distribution board, to verify space for additional switchgear

4. A photo of your utility meter to confirm compatibility with solar systems

With this information, we can prepare a precise, customised proposal.

We use a trusted selection of brands: Deye and SunSynk for inverters and batteries, and JinKo, JA Solar, and Canadian Solar panels. Using these reliable and supported brands allows our Die Wilgers team to optimise system design, provide dependable remote monitoring, and offer quick after-sales support when needed.

Yes. Our process starts with remote design work, using your usage data, Google Maps, and professional solar modelling software to generate an initial estimate. If this estimate meets your budget and needs, we arrange an on-site inspection in Die Wilgers to confirm roof structure, distribution board layout, and meter setup, then adjust the system specifications as needed. The quote remains free and without obligation throughout.

We typically schedule projects around three weeks ahead. After you approve the quote, we reserve the next available slot that fits your calendar. Following the on-site check, your deposit secures the installation date and allows us to order your hardware, keeping the project on track from day one.

Once the site inspection is complete, we request an 80% upfront payment to cover the core equipment. The remaining 20% is payable one week after installation, testing, and handover are complete.

With over 100 five-star Google reviews, we deliver on our promises. For every project in Die Wilgers, we send you an official bank-account confirmation letter and encourage you to verify the details by phone. You may even make a small test payment first; once that clears, you pay the remaining deposit balance. After funds are confirmed, we order your equipment, tag it to your project, and send you time-stamped photos as each item arrives, so you can track your investment every step of the way.

Quotes remain valid for seven days. If you accept after this period, we first reconfirm stock availability and importer prices, which may fluctuate due to demand during load-shedding periods. Once your deposit is received, the agreed price is fixed. Only client-approved changes during installation can affect the final cost.

Your project coordinator provides regular progress updates—often including time-stamped photos—at key milestones such as deposit received, equipment dispatched, delivery on-site, and installation in progress. You can contact us by phone or WhatsApp at any time, and our job-tracking system lets you view your project’s live schedule.

Almost all residential and backup systems are completed within one day, weather permitting. Our team arrives with pre-configured equipment and a well-planned schedule to ensure a smooth, quick switch-over that minimizes disruption.

The lead design engineer who scoped your system heads the team. For full installations, they are supported by a licensed electrician and four experienced installers. For backup-only jobs, a smaller three-person crew is used. Occasionally, a technical support specialist visits to check monitoring and firmware. This experienced Die Wilgers team handles every step from arrival through to handover.

Around one week after commissioning, your design engineer returns for the formal handover. You will receive a detailed Handover File, both printed and as a PDF after final payment, including the tax invoice, signed completion form, installation photos, technical design specs, component datasheets, warranty contacts, and an Electrical Certificate of Compliance (CoC).

On installation day, we guide you through the inverter settings and help set up your monitoring app, explaining the meaning of each dashboard metric. A week later, the design engineer returns for the handover visit, addresses any questions, and fine-tunes the system if necessary. From that point, we monitor the system remotely for any unusual activity and notify you immediately if needed. Our technical team remains available for ongoing support.

To minimize downtime, CCSO Solar supplies a loan inverter while repairs take place. Repair work can last up to eight weeks. We handle removal, transport, and reinstallation. This service is free during the first year unless the fault is due to negligence.

Generally, yes. Most South African insurers classify rooftop solar as part of your home’s fixed structure, similar to a geyser, provided the system was installed by a PV GreenCard-accredited installer like CCSO Solar. Simply provide your broker with the replacement value so that your panels, inverter, and batteries are included in your building insurance policy, protecting you against damage from storms, fire, or theft.